Allin Terms & Conditions

Effective Date: 31 August 2026 · replaces the version effective 3 September 2025

1. Introduction & Purpose

Service Overview — Allin is a mobile application that guides users through emotional check-ins and personalized audio sessions designed to support emotional regulation and self-reflection.

Availability — The App is currently available on the Apple App Store.

Acceptance — By downloading, accessing, or using Allin, you confirm that you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use the App.

2. Registration & Eligibility

Age Requirement — The App is intended for individuals aged 16 and older.
Parental Consent — If you are under 18, you must have parental or guardian consent to use the App.
Account Registration — You may be required to register using Apple Sign-In. You agree to provide accurate and complete information during registration.

3. Content & Purpose of Use

Audio Sessions — The App provides audio content generated and curated by Allin for self-regulation and personal development purposes.

Disclaimer — This App is not intended to diagnose, treat, cure, or prevent any medical condition. If you are in crisis or experiencing suicidal thoughts, call 999 (UK), 911 (US), or your local emergency number immediately. Contact appropriate crisis hotlines in your region.

  • All content is for informational and wellness support purposes only.
  • It is not medical advice, and the App is not a substitute for therapy, professional care, or emergency support.
  • If you are experiencing significant distress, you should contact a qualified professional or emergency services.

4. Usage Restrictions

User Content & Intellectual Property — You may submit personal notes, reflections, or other content while using the App. By submitting content, you grant Allin a non-exclusive, worldwide, royalty-free license to use, store, and process it in order to provide and improve the service. You remain the owner of your content. You agree not to submit unlawful, harmful, or infringing content. We are not responsible for user-generated content and may remove content that breaches these Terms.

Permitted Use — The App and its content are provided for personal, non-commercial use only.

Prohibited Use — You may not: copy, distribute, modify, or reverse engineer the App or its content; use the App in a manner that violates applicable laws or infringes the rights of others; misuse, interfere with, or attempt to disrupt the operation of the App.

5. Subscriptions & Payments

The App may offer free and paid subscription plans via Apple's in-app purchase system. Prices, billing cycles, and renewal terms will be displayed within the App and are subject to Apple's standard policies.

Cancellation & Refunds — You can manage or cancel your subscription at any time via your Apple ID account settings. Refunds are handled in accordance with Apple's App Store policies.

Renewals — Subscriptions will automatically renew unless cancelled at least 24 hours before the end of the current period. Refunds are limited to those required by law or Apple's App Store policies.

6. Third-Party Services

The App relies on third-party services, including Apple Sign-In, Segment, Amplitude, Customer.io, Meta, RevenueCat, Supabase, and Anthropic — see our Privacy Policy for what each one does. Your use of these services is subject to their respective policies. We are not responsible for the data practices or content of external services.

7. Liability, Disclaimers & Suspension

No Warranty — The App is provided on an "as is" and "as available" basis. We do not warrant that the App will always be error-free or uninterrupted.

Limitation of Liability — To the maximum extent permitted by law, Allin and its operators are not liable for indirect, incidental, or consequential damages, including reliance on audio sessions or data loss.

The App may provide outputs generated by algorithms or artificial intelligence. These outputs may not always be accurate or appropriate. Users remain responsible for their own decisions and actions.

Account Suspension or Termination — We may suspend or terminate accounts that breach these Terms or where necessary for security, legal, or operational reasons. Accounts may also be terminated for unlawful activity, fraud, or non-payment. Upon termination, your right to access the App ends, and we may delete stored data. No refunds will be provided for termination due to breach of these Terms.

8. Amendments

We may update these Terms periodically. Significant changes will be communicated via email or an in-app notice. Continued use of the App after changes indicates acceptance of the revised Terms.

9. Governing Law

For clarity: These Terms are governed by the laws of England and Wales. You agree that courts of England and Wales will have exclusive jurisdiction, except where mandatory consumer protection laws in your country apply.

10. Contact

For questions, support, or rights requests, please contact us:
Email: info@join-allin.com
Controller: Allin